Messages
Your team already talks all day. Now it happens in Kibu.
Direct messages, group chats, private channels and all-staff announcements. On the web and in the Kibu mobile app, with alerts that never show message text.
- HIPAA-compliant
- Staff only
- Web and mobile
The problem
Right now, it's texts from numbers nobody saved.
Who's covering Saturday. Where the van keys are. Which house. The work gets done, but it happens on personal phones, outside the systems you audit, and it walks out the door when someone leaves.
Messages puts the same conversations inside Kibu, where the roster, the schedule and the records already live.
(555) 014-2290
(555) 014-0158
(555) 014-7731
(555) 014-2290
(555) 014-9020
(555) 014-0158
Numbers nobody saved. Threads nobody can find later. Care details on phones the agency doesn't own.
Try it
Send it from the laptop. It's on the phone.
Nina Okafor
3:42 PMThanks, see you at 7
2 unreadMarcus Bell
YesterdayImage
Cedar Hollow Updates
Oct 4Holiday schedule is posted
1 unreadNight Shift Team
NowPerfect, thank you both. Van keys are in the lockbox by the side door.
Maple Street House
YesterdayVan keys are on the hook
Night Shift Team
4 participants
Nina Okafor
9:03 AM
Marcus Bell
9:10 AM
Nina Okafor
9:15 AM
The details
Small things, done the way you'd expect.
Reactions, receipts, photos and a lock screen. Click around.
Nina Okafor
Click a reaction.
One reaction each.
Pick a different one and it swaps. Reactions never send a notification, so a thumbs up is free.
Replying to Nina Okafor
Van keys are in the lockbox by the side door.
9:16 AM ·
Know who's seen it.
Hover the receipt. In a group it names everyone who has read your newest message. Nobody can switch receipts off.
Tess Kimura
Great session today, everyone!
Photos and files, in the thread.
Up to 10 per message. Click the grid to step through them. PDFs show as a file row with the name and size.
Nina Okafor
Thursday, October 29
9:41
Alerts never show message text.
A lock screen shows who wrote, and where. What they wrote waits inside Kibu, behind the login.
Who it's for
One inbox. Three different days.
Nina Okafor
3:42 PMThanks, see you at 7
2 unreadMarcus Bell, Leo Navarro
YesterdayWorks for me 👍
Cedar Hollow Updates
Oct 4Holiday schedule is posted
1 unreadMaple Street House
11:08 AM3 images
Night Shift Team
9:15 AMCan anyone cover Saturday overnight?
1 unreadYou're on shift, your phone is in your pocket, and the question you have is for one person.
Ask your house manager without calling
A quick DM while you're with someone, instead of a voicemail they'll hear at lunch.
Swap a shift in the open
Post it in the house channel. Whoever can take it says so, and the manager sees it happen.
Nothing care-related on your personal phone
Your number stays yours. When you leave for the day, the conversation stays in Kibu.
Four kinds of conversation.
Direct message
One person to one person. Start it from the New button and it's there until you delete it.
Read receipts, typing, mute.
Group message
Three to a hundred people, fixed when it starts. Good for a leadership group or tonight's crew.
Participants can't be changed later.
Private channel
A named chat with admins who add and remove people. One per house, one per program, one per shift.
New people see messages from the day they join.
Announcement channel
Every staff member in the organization, with no opt-out. You choose who can post.
Everyone can react, even when only administrators post.
Announcements
Reach every staff member. Decide who can talk back.
An announcement channel goes to everyone in the organization, with no opt-out. Keep posting to administrators, or open it up. Either way, everyone can react, so you know it landed.
Cedar Hollow Updates
Announcement channel · All staff
Ruth Okonkwo
Oct 4
Who can post
For provider teams
Built for the way a provider team actually runs.
Not a chat app with a Kibu logo. The conversations below are the ones agencies told us they have every single day.
Night Shift Team
Shift coverage
One post to the people who can actually take it. Read receipts tell you who's seen it.
Maple Street House
Vehicles, keys and supplies
The small logistics that eat a morning. Where's the van, who has the keys, are we out of gloves.
Maple Street House · 6 participants
A channel for every house
The people who work at a home, and only them. Add new hires on day one. Remove people when they move on.
Cedar Hollow Updates · All staff
All-staff announcements
Holiday schedules, policy changes, training dates. One post, every staff member, no opt-out.
Training Crew
Training day photos
Up to 10 photos or files per message. The team sees the whiteboard without a group text.
Nina Okafor
"Call me about Maple Street"
Some things shouldn't be typed anywhere. A heads-up in Kibu gets the phone call started without the details.
Nina Okafor
New hire questions
A first-week DSP has twenty small questions. A DM to their house manager beats guessing.
Cedar Hollow Updates
Kudos and culture
Pizza Friday, a wellness challenge, a thank-you after a hard week. The team has a place to be a team.
Staff only
Members and families aren't in Messages. It's the team talking to the team, and nothing else.
Alerts never show message text
A phone on a kitchen counter shows a name and a channel. The message stays behind the login.
Inside the system you audit
Every conversation belongs to your organization, not to someone's phone plan. It stays when they leave.
Already in your sidebar.
Messages is on for Kibu customers at no extra cost, on the web and in the mobile app. Look for it right under Home.
Say hello 👋
Open Messages, pick a person, and send the first one. If you don't see it yet, your Kibu team can switch it on.
Need a hand?
Don't see Messages, or want help setting up channels for each house? Email Customer Support.
Email Customer SupportTeam texts, inside the system you already trust.