Join a Team That Makes a Difference
At Kibu, your work has a direct impact on people’s lives.
Our team builds modern tools for disability providers who want to focus on people, not paperwork.
If you’re driven by purpose, collaboration, and smart problem-solving, explore our open roles below.
Current Openings
Senior Software Engineer
Kibu is seeking a talented and driven Senior Software Engineer to play a key role in shaping our innovative platform for disability service providers. As a senior engineer, you’ll be at the forefront of building tools that empower providers to deliver better care while streamlining their workflows. This is a unique opportunity to work at a fast-paced startup where your ideas and expertise will directly influence the product and the lives of those who rely on it. We’re looking for someone with a strong foundation in React and TypeScript (4+ years of experience), and hands-on experience designing and building AI-powered features or architecting AI infrastructure. In this role, you’ll go beyond simply writing code—your expertise will help shape how we integrate AI tools into the platform, making workflows smarter and more efficient. If you thrive in a collaborative environment where you can own your work and contribute to the bigger picture, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree - At least 4 years of experience in software engineering - 4+ years of experience in React and TypeScript, with a deep understanding of modern web development practices. - 3+ years of experience with NextJs or other serverless infrastructure. - Familiarity with developing production ready AI features using LLMs, LangChain, and vector stores. - Proven ability to quickly learn and adapt to new codebases, frameworks, and tools. - Strong problem-solving skills and a proactive approach to improving product quality and user experience. - Excited to work in a small team, own projects, and help Kibu grow. -- Preferred Qualifications: - Experience in a startup environment or small, fast-moving team - 2+ years working with Expo and React Native -- What You’ll Do: - Develop, maintain, and enhance Kibu’s platform using React, TypeScript, and related technologies. - Work closely with the product team to brainstorm and implement new features. - Integrate and optimize AI-powered tools to enhance user experience and streamline user workflows. - Act as a technical resource for the team, enhancing our AI infrastructure, and sharing knowledge. - Contribute to high-level discussions on product direction, user experience, and feature prioritization. - Collaborate cross-functionally with other teams to align engineering efforts with Kibu’s mission and goals. -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Senior Software Engineer
Kibu is seeking a talented and driven Senior Software Engineer to play a key role in shaping our innovative platform for disability service providers. As a senior engineer, you’ll be at the forefront of building tools that empower providers to deliver better care while streamlining their workflows. This is a unique opportunity to work at a fast-paced startup where your ideas and expertise will directly influence the product and the lives of those who rely on it. We’re looking for someone with a strong foundation in React and TypeScript (4+ years of experience), and hands-on experience designing and building AI-powered features or architecting AI infrastructure. In this role, you’ll go beyond simply writing code—your expertise will help shape how we integrate AI tools into the platform, making workflows smarter and more efficient. If you thrive in a collaborative environment where you can own your work and contribute to the bigger picture, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree - At least 4 years of experience in software engineering - 4+ years of experience in React and TypeScript, with a deep understanding of modern web development practices. - 3+ years of experience with NextJs or other serverless infrastructure. - Familiarity with developing production ready AI features using LLMs, LangChain, and vector stores. - Proven ability to quickly learn and adapt to new codebases, frameworks, and tools. - Strong problem-solving skills and a proactive approach to improving product quality and user experience. - Excited to work in a small team, own projects, and help Kibu grow. -- Preferred Qualifications: - Experience in a startup environment or small, fast-moving team - 2+ years working with Expo and React Native -- What You’ll Do: - Develop, maintain, and enhance Kibu’s platform using React, TypeScript, and related technologies. - Work closely with the product team to brainstorm and implement new features. - Integrate and optimize AI-powered tools to enhance user experience and streamline user workflows. - Act as a technical resource for the team, enhancing our AI infrastructure, and sharing knowledge. - Contribute to high-level discussions on product direction, user experience, and feature prioritization. - Collaborate cross-functionally with other teams to align engineering efforts with Kibu’s mission and goals. -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Senior Software Engineer
Kibu is seeking a talented and driven Senior Software Engineer to play a key role in shaping our innovative platform for disability service providers. As a senior engineer, you’ll be at the forefront of building tools that empower providers to deliver better care while streamlining their workflows. This is a unique opportunity to work at a fast-paced startup where your ideas and expertise will directly influence the product and the lives of those who rely on it. We’re looking for someone with a strong foundation in React and TypeScript (4+ years of experience), and hands-on experience designing and building AI-powered features or architecting AI infrastructure. In this role, you’ll go beyond simply writing code—your expertise will help shape how we integrate AI tools into the platform, making workflows smarter and more efficient. If you thrive in a collaborative environment where you can own your work and contribute to the bigger picture, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree - At least 4 years of experience in software engineering - 4+ years of experience in React and TypeScript, with a deep understanding of modern web development practices. - 3+ years of experience with NextJs or other serverless infrastructure. - Familiarity with developing production ready AI features using LLMs, LangChain, and vector stores. - Proven ability to quickly learn and adapt to new codebases, frameworks, and tools. - Strong problem-solving skills and a proactive approach to improving product quality and user experience. - Excited to work in a small team, own projects, and help Kibu grow. -- Preferred Qualifications: - Experience in a startup environment or small, fast-moving team - 2+ years working with Expo and React Native -- What You’ll Do: - Develop, maintain, and enhance Kibu’s platform using React, TypeScript, and related technologies. - Work closely with the product team to brainstorm and implement new features. - Integrate and optimize AI-powered tools to enhance user experience and streamline user workflows. - Act as a technical resource for the team, enhancing our AI infrastructure, and sharing knowledge. - Contribute to high-level discussions on product direction, user experience, and feature prioritization. - Collaborate cross-functionally with other teams to align engineering efforts with Kibu’s mission and goals. -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Educator
Kibu is seeking a passionate and creative Educator to help shape engaging, inclusive educational content for individuals with Intellectual and Developmental Disabilities (I/DD). In this role, you’ll play a key part in developing lesson plans, curricula, and on-camera classes that empower individuals to build independence, confidence, and life skills. This is a unique opportunity to combine your background in special education with creativity and performance in a fast-growing startup where your work directly impacts the lives of thousands of learners. We’re looking for someone with a strong foundation in special education and experience creating engaging, accessible learning materials. You should be comfortable on camera, excited to teach in a digital format, and bring a fun, energetic personality that translates through the screen. If you love designing meaningful learning experiences and thrive in a collaborative, mission-driven environment, we’d love to have you join our team. This position is hybrid with 2–3 days expected in our Stamford, CT office. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree in Special Education, Education, or a related field - 3+ years of experience working in special education or a closely related setting - Experience developing lesson plans, curricula, or educational content for individuals with I/DD - Experience working with adult learners with I/DD - Comfortable teaching and presenting on camera, with strong verbal communication skills - Ability to adapt content for varying learning styles, abilities, and support needs - Creative, engaging teaching style with a fun and approachable personality - Strong organizational skills and attention to detail - Excited to work in a small team, own your work, and help Kibu grow -- Preferred Qualifications: - Master’s Degree in Special Education or related field - Experience creating digital or video-based educational content - Familiarity with person-centered planning or life-skills-based curricula - Background in fitness, wellness, social skills, or independent living instruction -- What You’ll Do: - Design and develop lesson plans and educational content aligned with Kibu’s mission - Teach and record engaging on-camera classes for individuals with I/DD - Collaborate with the product and content teams to create new class formats and learning experiences - Ensure content is inclusive, accessible, and aligned with best practices in special education - Iterate on lessons based on feedback from learners, providers, and internal teams - Contribute ideas to expand and improve Kibu’s content library - Support Kibu’s broader mission by helping shape how education is delivered through technology -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Educator
Kibu is seeking a passionate and creative Educator to help shape engaging, inclusive educational content for individuals with Intellectual and Developmental Disabilities (I/DD). In this role, you’ll play a key part in developing lesson plans, curricula, and on-camera classes that empower individuals to build independence, confidence, and life skills. This is a unique opportunity to combine your background in special education with creativity and performance in a fast-growing startup where your work directly impacts the lives of thousands of learners. We’re looking for someone with a strong foundation in special education and experience creating engaging, accessible learning materials. You should be comfortable on camera, excited to teach in a digital format, and bring a fun, energetic personality that translates through the screen. If you love designing meaningful learning experiences and thrive in a collaborative, mission-driven environment, we’d love to have you join our team. This position is hybrid with 2–3 days expected in our Stamford, CT office. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree in Special Education, Education, or a related field - 3+ years of experience working in special education or a closely related setting - Experience developing lesson plans, curricula, or educational content for individuals with I/DD - Experience working with adult learners with I/DD - Comfortable teaching and presenting on camera, with strong verbal communication skills - Ability to adapt content for varying learning styles, abilities, and support needs - Creative, engaging teaching style with a fun and approachable personality - Strong organizational skills and attention to detail - Excited to work in a small team, own your work, and help Kibu grow -- Preferred Qualifications: - Master’s Degree in Special Education or related field - Experience creating digital or video-based educational content - Familiarity with person-centered planning or life-skills-based curricula - Background in fitness, wellness, social skills, or independent living instruction -- What You’ll Do: - Design and develop lesson plans and educational content aligned with Kibu’s mission - Teach and record engaging on-camera classes for individuals with I/DD - Collaborate with the product and content teams to create new class formats and learning experiences - Ensure content is inclusive, accessible, and aligned with best practices in special education - Iterate on lessons based on feedback from learners, providers, and internal teams - Contribute ideas to expand and improve Kibu’s content library - Support Kibu’s broader mission by helping shape how education is delivered through technology -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Educator
Kibu is seeking a passionate and creative Educator to help shape engaging, inclusive educational content for individuals with Intellectual and Developmental Disabilities (I/DD). In this role, you’ll play a key part in developing lesson plans, curricula, and on-camera classes that empower individuals to build independence, confidence, and life skills. This is a unique opportunity to combine your background in special education with creativity and performance in a fast-growing startup where your work directly impacts the lives of thousands of learners. We’re looking for someone with a strong foundation in special education and experience creating engaging, accessible learning materials. You should be comfortable on camera, excited to teach in a digital format, and bring a fun, energetic personality that translates through the screen. If you love designing meaningful learning experiences and thrive in a collaborative, mission-driven environment, we’d love to have you join our team. This position is hybrid with 2–3 days expected in our Stamford, CT office. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree in Special Education, Education, or a related field - 3+ years of experience working in special education or a closely related setting - Experience developing lesson plans, curricula, or educational content for individuals with I/DD - Experience working with adult learners with I/DD - Comfortable teaching and presenting on camera, with strong verbal communication skills - Ability to adapt content for varying learning styles, abilities, and support needs - Creative, engaging teaching style with a fun and approachable personality - Strong organizational skills and attention to detail - Excited to work in a small team, own your work, and help Kibu grow -- Preferred Qualifications: - Master’s Degree in Special Education or related field - Experience creating digital or video-based educational content - Familiarity with person-centered planning or life-skills-based curricula - Background in fitness, wellness, social skills, or independent living instruction -- What You’ll Do: - Design and develop lesson plans and educational content aligned with Kibu’s mission - Teach and record engaging on-camera classes for individuals with I/DD - Collaborate with the product and content teams to create new class formats and learning experiences - Ensure content is inclusive, accessible, and aligned with best practices in special education - Iterate on lessons based on feedback from learners, providers, and internal teams - Contribute ideas to expand and improve Kibu’s content library - Support Kibu’s broader mission by helping shape how education is delivered through technology -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Government Relations Manager
Kibu is seeking a strategic and experienced Government Relations Manager to lead our efforts in securing and managing state contracts that support our mission to expand access to services for individuals with Intellectual and Developmental Disabilities (I/DD). In this role, you’ll be a key driver of our public sector strategy—building and nurturing relationships with state agencies, guiding responses to RFPs, navigating procurement processes, and advocating for Kibu’s value across government stakeholders. This is a unique opportunity to shape how our solutions are adopted at the state level, directly contributing to meaningful impact in communities nationwide. We’re looking for someone with demonstrated experience in government relations, proposal writing, and public sector procurement—especially within Medicaid, disability services, or related health and human services programs. You should be comfortable translating policy and procurement requirements into winning strategies, interfacing directly with government partners, and leading internal alignment around complex public sector engagements. If you thrive at the intersection of policy, strategy, and implementation, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree in Public Policy, Political Science, Public Administration, Health Administration, or a related field (or equivalent experience) - 5+ years of professional experience in government relations, public sector strategy, or state/federal policy engagement - Proven track record working with state government agencies, especially within Medicaid, disability services, health & human services, or related public programs - Experience drafting and responding to Requests for Proposals (RFPs), proposals, or public sector bids — including coordinating stakeholders, compiling responses, and leading submission processes - Deep understanding of public procurement processes, contracting cycles, compliance requirements, and legislative/regulatory environments - Strong written and verbal communication skills with experience engaging policymakers, agency staff, and cross-functional internal teams - Ability to analyze policy and translate complex requirements into actionable plans for business strategy and compliance - Highly organized with strong project management capabilities and an ability to manage multiple engagements concurrently -- Preferred Qualifications: - Experience working within disability services, Medicaid managed care, or related health-policy environments - Prior success securing and managing state contracts or public sector implementations - Familiarity with state budgeting processes, waivers, and legislative advocacy frameworks - Existing professional relationships with state government officials, procurement offices, or agency program leads - Advanced degree in Public Policy, Law, Public Administration, or a related discipline -- What You’ll Do: - Lead Kibu’s government relations strategy to expand engagement with state agencies and secure public sector contracts - Build and maintain strong relationships with key policymakers, procurement officers, government agency leaders, and stakeholder organizations - Coordinate and lead responses to RFPs, RFIs, and other public sector solicitations, ensuring compliant, compelling submissions and positioning Kibu for success - Monitor legislative and regulatory developments that affect state contracting, Medicaid policy, disability services procurement, and related public programs - Advocate for Kibu’s priorities and communicate how our solutions align with government objectives and service delivery needs - Serve as a subject matter expert internally on public sector policies, procurement requirements, and government engagement best practices - Prepare briefings, position papers, talking points, and strategic recommendations for internal leadership and external partners - Represent Kibu at government meetings, conferences, and stakeholder events -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Government Relations Manager
Kibu is seeking a strategic and experienced Government Relations Manager to lead our efforts in securing and managing state contracts that support our mission to expand access to services for individuals with Intellectual and Developmental Disabilities (I/DD). In this role, you’ll be a key driver of our public sector strategy—building and nurturing relationships with state agencies, guiding responses to RFPs, navigating procurement processes, and advocating for Kibu’s value across government stakeholders. This is a unique opportunity to shape how our solutions are adopted at the state level, directly contributing to meaningful impact in communities nationwide. We’re looking for someone with demonstrated experience in government relations, proposal writing, and public sector procurement—especially within Medicaid, disability services, or related health and human services programs. You should be comfortable translating policy and procurement requirements into winning strategies, interfacing directly with government partners, and leading internal alignment around complex public sector engagements. If you thrive at the intersection of policy, strategy, and implementation, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree in Public Policy, Political Science, Public Administration, Health Administration, or a related field (or equivalent experience) - 5+ years of professional experience in government relations, public sector strategy, or state/federal policy engagement - Proven track record working with state government agencies, especially within Medicaid, disability services, health & human services, or related public programs - Experience drafting and responding to Requests for Proposals (RFPs), proposals, or public sector bids — including coordinating stakeholders, compiling responses, and leading submission processes - Deep understanding of public procurement processes, contracting cycles, compliance requirements, and legislative/regulatory environments - Strong written and verbal communication skills with experience engaging policymakers, agency staff, and cross-functional internal teams - Ability to analyze policy and translate complex requirements into actionable plans for business strategy and compliance - Highly organized with strong project management capabilities and an ability to manage multiple engagements concurrently -- Preferred Qualifications: - Experience working within disability services, Medicaid managed care, or related health-policy environments - Prior success securing and managing state contracts or public sector implementations - Familiarity with state budgeting processes, waivers, and legislative advocacy frameworks - Existing professional relationships with state government officials, procurement offices, or agency program leads - Advanced degree in Public Policy, Law, Public Administration, or a related discipline -- What You’ll Do: - Lead Kibu’s government relations strategy to expand engagement with state agencies and secure public sector contracts - Build and maintain strong relationships with key policymakers, procurement officers, government agency leaders, and stakeholder organizations - Coordinate and lead responses to RFPs, RFIs, and other public sector solicitations, ensuring compliant, compelling submissions and positioning Kibu for success - Monitor legislative and regulatory developments that affect state contracting, Medicaid policy, disability services procurement, and related public programs - Advocate for Kibu’s priorities and communicate how our solutions align with government objectives and service delivery needs - Serve as a subject matter expert internally on public sector policies, procurement requirements, and government engagement best practices - Prepare briefings, position papers, talking points, and strategic recommendations for internal leadership and external partners - Represent Kibu at government meetings, conferences, and stakeholder events -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Government Relations Manager
Kibu is seeking a strategic and experienced Government Relations Manager to lead our efforts in securing and managing state contracts that support our mission to expand access to services for individuals with Intellectual and Developmental Disabilities (I/DD). In this role, you’ll be a key driver of our public sector strategy—building and nurturing relationships with state agencies, guiding responses to RFPs, navigating procurement processes, and advocating for Kibu’s value across government stakeholders. This is a unique opportunity to shape how our solutions are adopted at the state level, directly contributing to meaningful impact in communities nationwide. We’re looking for someone with demonstrated experience in government relations, proposal writing, and public sector procurement—especially within Medicaid, disability services, or related health and human services programs. You should be comfortable translating policy and procurement requirements into winning strategies, interfacing directly with government partners, and leading internal alignment around complex public sector engagements. If you thrive at the intersection of policy, strategy, and implementation, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree in Public Policy, Political Science, Public Administration, Health Administration, or a related field (or equivalent experience) - 5+ years of professional experience in government relations, public sector strategy, or state/federal policy engagement - Proven track record working with state government agencies, especially within Medicaid, disability services, health & human services, or related public programs - Experience drafting and responding to Requests for Proposals (RFPs), proposals, or public sector bids — including coordinating stakeholders, compiling responses, and leading submission processes - Deep understanding of public procurement processes, contracting cycles, compliance requirements, and legislative/regulatory environments - Strong written and verbal communication skills with experience engaging policymakers, agency staff, and cross-functional internal teams - Ability to analyze policy and translate complex requirements into actionable plans for business strategy and compliance - Highly organized with strong project management capabilities and an ability to manage multiple engagements concurrently -- Preferred Qualifications: - Experience working within disability services, Medicaid managed care, or related health-policy environments - Prior success securing and managing state contracts or public sector implementations - Familiarity with state budgeting processes, waivers, and legislative advocacy frameworks - Existing professional relationships with state government officials, procurement offices, or agency program leads - Advanced degree in Public Policy, Law, Public Administration, or a related discipline -- What You’ll Do: - Lead Kibu’s government relations strategy to expand engagement with state agencies and secure public sector contracts - Build and maintain strong relationships with key policymakers, procurement officers, government agency leaders, and stakeholder organizations - Coordinate and lead responses to RFPs, RFIs, and other public sector solicitations, ensuring compliant, compelling submissions and positioning Kibu for success - Monitor legislative and regulatory developments that affect state contracting, Medicaid policy, disability services procurement, and related public programs - Advocate for Kibu’s priorities and communicate how our solutions align with government objectives and service delivery needs - Serve as a subject matter expert internally on public sector policies, procurement requirements, and government engagement best practices - Prepare briefings, position papers, talking points, and strategic recommendations for internal leadership and external partners - Represent Kibu at government meetings, conferences, and stakeholder events -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Customer Success Representative
Kibu is seeking a technically minded and customer-focused Customer Success Representative to lead onboarding, implementations, and long-term success for our EHR product. In this role, you’ll be the bridge between Kibu’s EHR platform and the disability service providers who rely on it every day. You’ll work directly with customers to configure tools, guide implementations, and ensure teams are set up for success from day one. This is a hands-on role where your technical skill set and people skills are equally important. We’re looking for someone with a strong technical foundation who is comfortable working with SaaS platforms, setting up systems, and troubleshooting technical challenges, while also confidently leading customer conversations. You should enjoy rolling up your sleeves, digging into how things work under the hood, and translating technical concepts into clear, approachable guidance for customers. If you thrive in a fast-paced environment and enjoy owning customer relationships end to end, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree or equivalent practical experience - 1+ years of experience in customer success, sales, support engineer, sales engineer, or a similar role - Strong technical background with comfort setting up SaaS tools and platforms - Experience working with databases (e.g. running queries, understanding schemas, or connecting tools to a database) - Ability to troubleshoot technical issues and guide customers through setup and configuration - Strong communication skills with the ability to explain technical concepts to non-technical users - Comfortable leading customer calls, trainings, and implementation timelines - Highly organized with the ability to manage multiple customer implementations at once - Excited to work in a small team, own customer outcomes, and help Kibu grow -- Preferred Qualifications: - Experience implementing or supporting B2B SaaS platforms - Familiarity with SQL, APIs, or integrations between systems - Experience working with healthcare, education, or compliance-driven software - Background working with startups or fast-moving teams - Experience partnering closely with product and engineering teams -- What You’ll Do: - Lead customer onboarding and implementations from kickoff to launch - Configure Kibu’s platform to meet each customer’s specific needs - Set up tools, workflows, and integrations, including working directly with databases when needed - Serve as the primary point of contact for customers during implementation and early adoption - Translate customer needs into clear requirements and feedback for the product and engineering teams - Troubleshoot technical issues and coordinate internally to resolve them quickly - Conduct trainings and walkthroughs to ensure customers feel confident using Kibu - Build strong, long-term relationships with customers to drive adoption and success -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Customer Success Representative
Kibu is seeking a technically minded and customer-focused Customer Success Representative to lead onboarding, implementations, and long-term success for our EHR product. In this role, you’ll be the bridge between Kibu’s EHR platform and the disability service providers who rely on it every day. You’ll work directly with customers to configure tools, guide implementations, and ensure teams are set up for success from day one. This is a hands-on role where your technical skill set and people skills are equally important. We’re looking for someone with a strong technical foundation who is comfortable working with SaaS platforms, setting up systems, and troubleshooting technical challenges, while also confidently leading customer conversations. You should enjoy rolling up your sleeves, digging into how things work under the hood, and translating technical concepts into clear, approachable guidance for customers. If you thrive in a fast-paced environment and enjoy owning customer relationships end to end, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree or equivalent practical experience - 1+ years of experience in customer success, sales, support engineer, sales engineer, or a similar role - Strong technical background with comfort setting up SaaS tools and platforms - Experience working with databases (e.g. running queries, understanding schemas, or connecting tools to a database) - Ability to troubleshoot technical issues and guide customers through setup and configuration - Strong communication skills with the ability to explain technical concepts to non-technical users - Comfortable leading customer calls, trainings, and implementation timelines - Highly organized with the ability to manage multiple customer implementations at once - Excited to work in a small team, own customer outcomes, and help Kibu grow -- Preferred Qualifications: - Experience implementing or supporting B2B SaaS platforms - Familiarity with SQL, APIs, or integrations between systems - Experience working with healthcare, education, or compliance-driven software - Background working with startups or fast-moving teams - Experience partnering closely with product and engineering teams -- What You’ll Do: - Lead customer onboarding and implementations from kickoff to launch - Configure Kibu’s platform to meet each customer’s specific needs - Set up tools, workflows, and integrations, including working directly with databases when needed - Serve as the primary point of contact for customers during implementation and early adoption - Translate customer needs into clear requirements and feedback for the product and engineering teams - Troubleshoot technical issues and coordinate internally to resolve them quickly - Conduct trainings and walkthroughs to ensure customers feel confident using Kibu - Build strong, long-term relationships with customers to drive adoption and success -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Customer Success Representative
Kibu is seeking a technically minded and customer-focused Customer Success Representative to lead onboarding, implementations, and long-term success for our EHR product. In this role, you’ll be the bridge between Kibu’s EHR platform and the disability service providers who rely on it every day. You’ll work directly with customers to configure tools, guide implementations, and ensure teams are set up for success from day one. This is a hands-on role where your technical skill set and people skills are equally important. We’re looking for someone with a strong technical foundation who is comfortable working with SaaS platforms, setting up systems, and troubleshooting technical challenges, while also confidently leading customer conversations. You should enjoy rolling up your sleeves, digging into how things work under the hood, and translating technical concepts into clear, approachable guidance for customers. If you thrive in a fast-paced environment and enjoy owning customer relationships end to end, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree or equivalent practical experience - 1+ years of experience in customer success, sales, support engineer, sales engineer, or a similar role - Strong technical background with comfort setting up SaaS tools and platforms - Experience working with databases (e.g. running queries, understanding schemas, or connecting tools to a database) - Ability to troubleshoot technical issues and guide customers through setup and configuration - Strong communication skills with the ability to explain technical concepts to non-technical users - Comfortable leading customer calls, trainings, and implementation timelines - Highly organized with the ability to manage multiple customer implementations at once - Excited to work in a small team, own customer outcomes, and help Kibu grow -- Preferred Qualifications: - Experience implementing or supporting B2B SaaS platforms - Familiarity with SQL, APIs, or integrations between systems - Experience working with healthcare, education, or compliance-driven software - Background working with startups or fast-moving teams - Experience partnering closely with product and engineering teams -- What You’ll Do: - Lead customer onboarding and implementations from kickoff to launch - Configure Kibu’s platform to meet each customer’s specific needs - Set up tools, workflows, and integrations, including working directly with databases when needed - Serve as the primary point of contact for customers during implementation and early adoption - Translate customer needs into clear requirements and feedback for the product and engineering teams - Troubleshoot technical issues and coordinate internally to resolve them quickly - Conduct trainings and walkthroughs to ensure customers feel confident using Kibu - Build strong, long-term relationships with customers to drive adoption and success -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.

