Join a Team That Makes a Difference
At Kibu, your work has a direct impact on people’s lives.
Our team builds modern tools for disability providers who want to focus on people, not paperwork.
If you’re driven by purpose, collaboration, and smart problem-solving, explore our open roles below.
Current Openings
Account Executive
Kibu is seeking a driven Account Executive to help grow our footprint among disability service providers nationwide. In this role, you’ll own the full sales cycle - from discovery through close - working directly with provider organizations to understand their challenges and show them how Kibu’s platform can transform the way they deliver care and education. You’ll be selling both sides of the Kibu platform: our AI-powered Documentation Suite (Magic Pen, Clara, and compliance tools) and our Content Platform (500+ classes, livestreams, lesson plans, and interactive tools). This is a unique opportunity to join a fast-growing startup where your work directly expands access to better technology for the I/DD community. We’re looking for someone with a strong foundation in SaaS or startup sales who knows how to run a consultative sales process, build relationships with decision-makers, and close deals. You should be comfortable navigating complex conversations with provider leadership - executive directors, program managers, and operations teams - and translating their pain points into a compelling case for Kibu. You’ll work closely with the Marketing Team and Outreach Specialist team that builds your pipeline, and collaborate with Customer Success to ensure smooth handoffs post-sale. If you thrive in a fast-paced, mission-driven environment and want to be part of a sales team that’s building something from the ground up, we’d love to have you join us. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers, we allow disability service providers to deliver the highest quality of care. Kibu has already raised over $5M in seed funding and supports over 300 organizations across 44 states. -- Key Qualifications - Bachelor’s Degree or equivalent practical experience - 2-3+ years of closing experience in a SaaS or startup sales environment - Proven track record of meeting or exceeding quota in a full-cycle sales role - Strong consultative selling skills - you know how to ask great questions, diagnose problems, and position solutions - Experience managing a pipeline and accurately forecasting deals through a CRM - Comfortable running product demos and presenting to multiple stakeholders, including executive-level decision-makers - Excellent verbal and written communication skills - Highly organized with the ability to manage multiple active deals at various stages simultaneously - Self-starter mentality with drive in a startup environment where you’re building alongside the team - Excited to work in a small team, own your number, and help Kibu grow -- Preferred Qualifications - Experience selling into healthcare, disability services, education, or human services organizations - Familiarity with selling to provider organizations, nonprofits, or mission-driven buyers - Experience with CRM tools like HubSpot or Salesforce - Background selling platforms with multiple product lines or bundled solutions - Understanding of Medicaid-funded services, compliance requirements, or the disability services landscape - Experience working closely with outreach/SDR teams - Background working at an early-stage startup where you helped build or refine the sales playbook -- What You’ll Do - Own the full sales cycle from qualified opportunity through close, selling Kibu’s Documentation Suite and Content Platform to disability service providers - Run consultative discovery calls to deeply understand each provider’s challenges around documentation, compliance, staff training, and content delivery - Deliver compelling product demos tailored to each prospect’s specific needs and pain points - Build and manage a healthy pipeline of opportunities, maintaining accurate forecasting and deal tracking in the CRM - Navigate complex buying processes involving multiple stakeholders - executive directors, program managers, IT leads, and operations staff - Collaborate with the Outreach Specialist team to ensure a steady flow of qualified opportunities and provide feedback on lead quality - Partner with Customer Success to ensure smooth post-sale handoffs and set new customers up for long-term success - Work closely with the Head of Sales and Head of Marketing to refine Kibu’s sales messaging, positioning, and go-to-market strategy - Attend industry conferences, webinars, and events to build relationships and generate pipeline within the disability services space - Share market insights and competitive intelligence with the broader team to help shape product and marketing strategy -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Account Executive - Government & Enterprise
Kibu is seeking an experienced and strategic Government & Enterprise Account Executive to lead Kibu’s efforts in securing large-scale deals with state agencies, government-affiliated programs, and enterprise-level provider networks. In this role, you’ll own the full sales cycle for Kibu’s biggest and most complex opportunities - navigating long procurement timelines, multi-stakeholder decision-making, and the unique dynamics of selling into the public sector and large disability service organizations. This is a high-impact role where a single deal can bring Kibu into an entire state’s provider ecosystem, directly expanding access to better technology for the I/DD community. We’re looking for someone with significant experience selling into government agencies, large healthcare or human services organizations, or enterprise accounts with complex buying processes. You should be comfortable with long sales cycles, RFP responses, procurement workflows, and building relationships with senior decision-makers across state agencies and large provider networks. You’ll work closely with Kibu’s Government Relations Manager, Head of Sales, and leadership team to align deal strategy with Kibu’s broader state expansion efforts. If you’re a seasoned closer who thrives on big deals and wants to use your skills to make a real difference in disability services, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers, we allow disability service providers to deliver the highest quality of care. Kibu has already raised over $5M in seed funding and supports over 300 organizations across 44 states. -- Key Qualifications - Bachelor’s Degree or equivalent practical experience - 4-6+ years of sales experience with a proven track record of closing complex, high-value deals - Direct experience selling into government agencies, public sector programs, or enterprise-level organizations with long procurement cycles - Strong understanding of government and public sector buying processes, including RFPs, RFIs, sole-source procurement, and state contracting requirements - Excellent relationship-building skills with the ability to engage and influence senior decision-makers: state officials, agency directors, C-suite executives, and procurement officers - Experience managing deal cycles of 6+ months with multiple stakeholders and complex approval processes - Strategic thinker who can develop and execute account plans for high-value targets - Strong presentation and communication skills - comfortable presenting to large groups, executive teams, and government audiences - Highly organized with the ability to manage multiple large opportunities at various stages simultaneously - Self-driven with the ability to operate independently while collaborating with cross-functional teams -- Preferred Qualifications - Experience selling into state Medicaid agencies, disability services programs, or health and human services departments - Background selling SaaS or technology solutions into government or enterprise healthcare - Familiarity with the disability services landscape, HCBS waivers, and/or Medicaid-funded programs - Experience working alongside government relations or public affairs teams to align sales and policy strategy - Existing relationships with state agency leaders, procurement officials, or large provider network executives - Experience responding to and winning RFPs and public sector bids - Background working at a startup or high-growth company where you helped open new market segments -- What You’ll Do - Own the full sales cycle for Kibu’s largest and most strategic opportunities - state agency deals, government-affiliated programs, and enterprise provider networks - from prospecting through close - Develop and execute strategic account plans for target states and enterprise accounts, mapping stakeholders, identifying champions, and building a path to close - Navigate complex government and enterprise procurement processes, including RFP responses, compliance documentation, and contracting negotiations - Build and maintain executive-level relationships with state agency leaders, procurement officers, large provider network executives, and other key decision-makers - Partner with the Head of Sales, Head of Marketing, and CEO to refine Kibu’s enterprise go-to-market strategy and identify new state and enterprise expansion opportunities - Deliver high-stakes product presentations and demos tailored to government and enterprise audiences, often involving multiple stakeholders across departments - Work cross-functionally with Customer Success, Product, and Engineering to ensure Kibu can meet state-specific and enterprise requirements - Represent Kibu at government and industry conferences, trade shows, and stakeholder events to build pipeline and strengthen relationships - Track and report on pipeline, deal progress, and revenue forecasts, providing visibility to leadership on Kibu’s enterprise growth trajectory -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Customer Success Representative
Kibu is seeking a technically minded and customer-focused Customer Success Representative to lead onboarding, implementations, and long-term success for our EHR product. In this role, you’ll be the bridge between Kibu’s EHR platform and the disability service providers who rely on it every day. You’ll work directly with customers to configure tools, guide implementations, and ensure teams are set up for success from day one. This is a hands-on role where your technical skill set and people skills are equally important. We’re looking for someone with a strong technical foundation who is comfortable working with SaaS platforms, setting up systems, and troubleshooting technical challenges, while also confidently leading customer conversations. You should enjoy rolling up your sleeves, digging into how things work under the hood, and translating technical concepts into clear, approachable guidance for customers. If you thrive in a fast-paced environment and enjoy owning customer relationships end to end, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree or equivalent practical experience - 1+ years of experience in customer success, sales, support engineer, sales engineer, or a similar role - Strong technical background with comfort setting up SaaS tools and platforms - Experience working with databases (e.g. running queries, understanding schemas, or connecting tools to a database) - Ability to troubleshoot technical issues and guide customers through setup and configuration - Strong communication skills with the ability to explain technical concepts to non-technical users - Comfortable leading customer calls, trainings, and implementation timelines - Highly organized with the ability to manage multiple customer implementations at once - Excited to work in a small team, own customer outcomes, and help Kibu grow -- Preferred Qualifications: - Experience implementing or supporting B2B SaaS platforms - Familiarity with SQL, APIs, or integrations between systems - Experience working with healthcare, education, or compliance-driven software - Background working with startups or fast-moving teams - Experience partnering closely with product and engineering teams -- What You’ll Do: - Lead customer onboarding and implementations from kickoff to launch - Configure Kibu’s platform to meet each customer’s specific needs - Set up tools, workflows, and integrations, including working directly with databases when needed - Serve as the primary point of contact for customers during implementation and early adoption - Translate customer needs into clear requirements and feedback for the product and engineering teams - Troubleshoot technical issues and coordinate internally to resolve them quickly - Conduct trainings and walkthroughs to ensure customers feel confident using Kibu - Build strong, long-term relationships with customers to drive adoption and success -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Customer Success Representative - Documentation Platform
Kibu is seeking a technically minded and customer-focused Customer Success Representative to lead onboarding, implementations, and long-term success for Kibu’s Documentation Suite: our AI-powered platform that helps disability service providers write case notes, generate reports, and manage compliance. In this role, you’ll be the bridge between Kibu’s documentation platform and the providers who rely on it every day. You’ll work directly with customers to configure tools, guide implementations, and ensure teams are set up for success from day one. This is a hands-on role where your technical skill set and people skills are equally important. We’re looking for someone with a strong technical foundation who is comfortable working with SaaS platforms, setting up systems, and troubleshooting technical challenges, while also confidently leading customer conversations. You should enjoy rolling up your sleeves, digging into how things work under the hood, and translating technical concepts into clear, approachable guidance for providers and their staff. If you thrive in a fast-paced environment and enjoy owning customer relationships end to end, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers, we allow disability service providers to deliver the highest quality of care. Kibu has already raised over $5M in seed funding and supports over 300 organizations across 44 states. -- Key Qualifications - Bachelor’s Degree or equivalent practical experience - 1+ years of experience in customer success, sales, support engineer, sales engineer, or a similar role - Strong technical background with comfort setting up SaaS tools and platforms - Experience working with databases (e.g. running queries, understanding schemas, or connecting tools to a database) - Ability to troubleshoot technical issues and guide customers through setup and configuration - Strong communication skills with the ability to explain technical concepts to non-technical users - Comfortable leading customer calls, trainings, and implementation timelines - Highly organized with the ability to manage multiple customer implementations at once - Excited to work in a small team, own customer outcomes, and help Kibu grow -- Preferred Qualifications - Experience implementing or supporting B2B SaaS platforms - Familiarity with SQL, APIs, or integrations between systems - Experience working with healthcare, education, or compliance-driven software - Understanding of disability services documentation requirements, Medicaid billing, or related regulatory frameworks - Background working with startups or fast-moving teams - Experience partnering closely with product and engineering teams -- What You’ll Do - Lead customer onboarding and implementations of Kibu’s Documentation Suite - including Magic Pen (AI-powered case notes), Clara (automated reports), and compliance tools - from kickoff to launch - Configure Kibu’s documentation platform to meet each customer’s specific needs, ensuring alignment with their state’s documentation standards and compliance requirements - Set up tools, workflows, and integrations, including working directly with databases when needed - Serve as the primary point of contact for customers during implementation and early adoption - Guide providers and their staff through the transition from legacy documentation systems to Kibu using Simple Setup migration tools - Translate customer needs into clear requirements and feedback for the product and engineering teams - Troubleshoot technical issues and coordinate internally to resolve them quickly - Conduct trainings and walkthroughs to ensure customers feel confident using Kibu’s documentation tools - Build strong, long-term relationships with customers to drive adoption and success -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Educator
Kibu is seeking a passionate and creative Educator to help shape engaging, inclusive educational content for individuals with Intellectual and Developmental Disabilities (I/DD). In this role, you’ll play a key part in developing lesson plans, curricula, and on-camera classes that empower individuals to build independence, confidence, and life skills. This is a unique opportunity to combine your background in special education with creativity and performance in a fast-growing startup where your work directly impacts the lives of thousands of learners. We’re looking for someone with a strong foundation in special education and experience creating engaging, accessible learning materials. You should be comfortable on camera, excited to teach in a digital format, and bring a fun, energetic personality that translates through the screen. If you love designing meaningful learning experiences and thrive in a collaborative, mission-driven environment, we’d love to have you join our team. This position is hybrid with 2–3 days expected in our Stamford, CT office. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree in Special Education, Education, or a related field - 3+ years of experience working in special education or a closely related setting - Experience developing lesson plans, curricula, or educational content for individuals with I/DD - Experience working with adult learners with I/DD - Comfortable teaching and presenting on camera, with strong verbal communication skills - Ability to adapt content for varying learning styles, abilities, and support needs - Creative, engaging teaching style with a fun and approachable personality - Strong organizational skills and attention to detail - Excited to work in a small team, own your work, and help Kibu grow -- Preferred Qualifications: - Master’s Degree in Special Education or related field - Experience creating digital or video-based educational content - Familiarity with person-centered planning or life-skills-based curricula - Background in fitness, wellness, social skills, or independent living instruction -- What You’ll Do: - Design and develop lesson plans and educational content aligned with Kibu’s mission - Teach and record engaging on-camera classes for individuals with I/DD - Collaborate with the product and content teams to create new class formats and learning experiences - Ensure content is inclusive, accessible, and aligned with best practices in special education - Iterate on lessons based on feedback from learners, providers, and internal teams - Contribute ideas to expand and improve Kibu’s content library - Support Kibu’s broader mission by helping shape how education is delivered through technology -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Executive Assistant
Kibu is seeking a sharp, organized, and resourceful Executive Assistant to work directly with the CEO. In this role, you’ll be the right hand to Kibu’s founder - managing his calendar, coordinating travel, keeping projects on track, and helping build his public presence through social media content development. This isn’t a behind-the-scenes-only role: you’ll have a direct line to the top of the company and play a real part in how the CEO shows up externally and how the business runs day to day. This is a unique opportunity to work at the center of a fast-growing startup that’s redefining education and technology for the I/DD community. We’re looking for someone who is highly organized, proactive, and thrives in a fast-moving environment where no two days look the same. You should be the kind of person who anticipates needs before they’re voiced, can juggle competing priorities, and brings a creative eye to content creation. You’ll need strong writing skills and social media fluency to help craft the CEO’s voice on LinkedIn. If you’re energized by working closely with a founder, wearing multiple hats, and contributing to a mission that matters, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers, we allow disability service providers to deliver the highest quality of care. Kibu has already raised over $5M in seed funding and supports over 300 organizations across 44 states. -- Key Qualifications - Bachelor’s Degree or equivalent practical experience - 2+ years of experience as an executive assistant, chief of staff, or in a similar high-trust support role - Exceptional organizational skills and attention to detail - you manage complexity with ease and nothing falls through the cracks - Strong written communication skills with the ability to draft emails, social media content, and internal communications in the CEO’s voice - Social media fluency on LinkedIn, with an understanding of what makes content engaging for professional and thought leadership audiences - Experience managing calendars, scheduling across time zones, and coordinating travel logistics - Proactive and anticipatory - you identify what needs to happen next and take action without being asked - Ability to handle confidential and sensitive information with discretion and professionalism - Comfort with ambiguity and a fast-paced startup environment where priorities can shift quickly - Tech-savvy with the ability to quickly pick up new tools and platforms (Google Workspace, Slack, project management tools, social media scheduling tools) -- Preferred Qualifications - Experience supporting a founder or CEO at a startup or high-growth company - Background in content creation, social media management, or communications - Experience with light project management - tracking deliverables, coordinating across teams, and keeping initiatives moving - Familiarity with design tools like Canva or Figma for creating simple social media assets - Interest in or exposure to healthcare, disability services, education, or mission-driven organizations - Experience coordinating events, conferences, or executive speaking engagements -- What You’ll Do - Manage the CEO’s calendar end to end - scheduling meetings, prioritizing time, resolving conflicts, and ensuring every day is structured for maximum impact - Coordinate all travel logistics for the CEO, including flights, accommodations, ground transportation, and itineraries for conferences, investor meetings, and partner visits - Develop and manage the CEO’s social media presence - drafting posts, creating content calendars, writing thought leadership pieces, and building his personal brand - Serve as a trusted gatekeeper and liaison, managing inbound requests, prioritizing communications, and ensuring the CEO’s time is focused on the highest-impact activities - Support light project management across the CEO’s priorities - tracking action items, following up on deliverables, and coordinating with department leads to keep key initiatives on schedule - Prepare materials for meetings, board presentations, investor updates, and external speaking engagements - Draft and edit internal and external communications on behalf of the CEO - Anticipate the CEO’s needs and proactively solve problems before they become blockers - Maintain confidentiality on all sensitive company matters, including fundraising, partnerships, and personnel decisions - Contribute to the overall culture and energy of Kibu - this role touches every part of the business and your attitude and professionalism set a tone -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Government Relations Manager
Kibu is seeking a strategic and experienced Government Relations Manager to lead our efforts in securing and managing state contracts that support our mission to expand access to services for individuals with Intellectual and Developmental Disabilities (I/DD). In this role, you’ll be a key driver of our public sector strategy—building and nurturing relationships with state agencies, guiding responses to RFPs, navigating procurement processes, and advocating for Kibu’s value across government stakeholders. This is a unique opportunity to shape how our solutions are adopted at the state level, directly contributing to meaningful impact in communities nationwide. We’re looking for someone with demonstrated experience in government relations, proposal writing, and public sector procurement—especially within Medicaid, disability services, or related health and human services programs. You should be comfortable translating policy and procurement requirements into winning strategies, interfacing directly with government partners, and leading internal alignment around complex public sector engagements. If you thrive at the intersection of policy, strategy, and implementation, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree in Public Policy, Political Science, Public Administration, Health Administration, or a related field (or equivalent experience) - 5+ years of professional experience in government relations, public sector strategy, or state/federal policy engagement - Proven track record working with state government agencies, especially within Medicaid, disability services, health & human services, or related public programs - Experience drafting and responding to Requests for Proposals (RFPs), proposals, or public sector bids — including coordinating stakeholders, compiling responses, and leading submission processes - Deep understanding of public procurement processes, contracting cycles, compliance requirements, and legislative/regulatory environments - Strong written and verbal communication skills with experience engaging policymakers, agency staff, and cross-functional internal teams - Ability to analyze policy and translate complex requirements into actionable plans for business strategy and compliance - Highly organized with strong project management capabilities and an ability to manage multiple engagements concurrently -- Preferred Qualifications: - Experience working within disability services, Medicaid managed care, or related health-policy environments - Prior success securing and managing state contracts or public sector implementations - Familiarity with state budgeting processes, waivers, and legislative advocacy frameworks - Existing professional relationships with state government officials, procurement offices, or agency program leads - Advanced degree in Public Policy, Law, Public Administration, or a related discipline -- What You’ll Do: - Lead Kibu’s government relations strategy to expand engagement with state agencies and secure public sector contracts - Build and maintain strong relationships with key policymakers, procurement officers, government agency leaders, and stakeholder organizations - Coordinate and lead responses to RFPs, RFIs, and other public sector solicitations, ensuring compliant, compelling submissions and positioning Kibu for success - Monitor legislative and regulatory developments that affect state contracting, Medicaid policy, disability services procurement, and related public programs - Advocate for Kibu’s priorities and communicate how our solutions align with government objectives and service delivery needs - Serve as a subject matter expert internally on public sector policies, procurement requirements, and government engagement best practices - Prepare briefings, position papers, talking points, and strategic recommendations for internal leadership and external partners - Represent Kibu at government meetings, conferences, and stakeholder events -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Head of Content
Kibu is seeking a visionary and hands-on Head of Content to lead the strategy, development, and growth of our entire Content Platform: the engine behind Kibu’s library of 500+ life skills, job skills, and recreational classes, daily livestreams, ready-to-use lesson plans, and interactive learning tools. Reporting directly to the CEO, you’ll own the full content organization and be responsible for building a world-class team and content experience that serves thousands of individuals with Intellectual and Developmental Disabilities (I/DD) and the providers who support them. This is a senior leadership role at a fast-growing startup where you’ll have the opportunity to shape an entire product vertical from the ground up. We’re looking for a strategic leader who can see the big picture and execute in the details. You’ll manage a cross-functional team spanning coaching, production, editorial, educational consulting, engineering, and you’ll collaborate closely with Kibu’s other department leads across Product, Sales, Marketing, Customer Success, and Government Relations to steer the company’s content strategy and expand our offerings. You should bring deep experience leading content or programming teams, a strong understanding of what makes educational content compelling and effective, and a genuine connection to the mission of serving the I/DD community. If you’re energized by building something meaningful at the intersection of education, technology, and disability services, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers, we allow disability service providers to deliver the highest quality of care. Kibu has already raised over $5M in seed funding and supports over 300 organizations across 44 states. -- Key Qualifications - Bachelor’s Degree in a relevant field - 7+ years of experience in content strategy, content development, educational programming, or a related leadership role, with at least 3 years managing cross-functional teams - Proven track record of building, scaling, and managing content organizations or programming teams across multiple functions (e.g. production, editorial, coaching, curriculum) - Strong understanding of what makes educational and interactive content effective, engaging, and accessible for diverse learner populations - Experience developing and owning a content roadmap - setting strategic priorities, managing a pipeline, and aligning content initiatives with business and product goals - Demonstrated ability to lead and inspire creative and technical teams, fostering a culture of quality, collaboration, and accountability - Experience working cross-functionally with Product, Engineering, Sales, Marketing, and Customer Success teams at a strategic level - Data-driven mindset with the ability to define content performance metrics, track engagement and adoption, and use insights to continuously improve the content library - Strong executive communication skills with the ability to present content strategy and performance to the CEO and leadership team - Comfort operating in a fast-paced startup environment where you’ll need to balance strategic thinking with hands-on execution -- Preferred Qualifications - Master’s Degree in Education, Special Education, Instructional Design, or a related field - Direct experience in disability services, special education, or serving the I/DD community - Background in EdTech, digital learning platforms, or media production for educational audiences - Experience managing video production pipelines, livestream operations, or multimedia content at scale - Familiarity with person-centered planning, ISP/IEP goal alignment, and how educational content supports measurable learner outcomes - Experience leveraging AI tools to enhance content creation workflows, personalization, or content recommendations - Knowledge of HCBS (Home and Community-Based Services) settings and how content programming supports provider compliance - Existing relationships or experience working with disability service providers, day programs, or advocacy organizations like The Arc -- What You’ll Do - Own and lead the entire Content organization at Kibu, including Coaching, Production, Editorial, Educational Consulting, Content Engineering - and reporting directly to the CEO - Define and execute the strategic vision for Kibu’s Content Platform, setting the roadmap for new classes, programming formats, interactive tools, and content experiences that serve the I/DD community - Build, mentor, and manage a high-performing cross-functional content team, including hiring for key roles as the organization scales - Collaborate with Kibu’s leadership team - including Product, Sales, Marketing, Customer Success, and Government Relations - to ensure content strategy aligns with company-wide goals, state deals, and market expansion - Oversee the content production pipeline end to end: from ideation and curriculum planning through filming, editing, publishing, and ongoing iteration - Expand Kibu’s content library with new programming categories, formats, and interactive tools that deepen engagement and serve evolving provider and learner needs - Establish content quality standards, review processes, and feedback loops to ensure every piece of content is inclusive, evidence-based, and aligned with best practices for the I/DD community - Define and track content performance metrics - including engagement, adoption, retention, and learner outcomes - and use data to inform strategic decisions - Champion the voice of the learner and the provider internally, ensuring content decisions are grounded in the real needs of the I/DD community - Represent Kibu’s content vision externally at conferences, with partners, and in conversations with state agencies and advocacy organizations - Identify opportunities to leverage AI and emerging technologies to enhance content creation, personalization, and delivery at scale -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Head of Customer Success - Content Platform
Kibu is seeking a strategic and hands-on Head of Customer Success, Content to lead the implementation, adoption, and ongoing support of Kibu’s Content Platform: our library of 500+ life skills, job skills, and recreational classes, daily livestreams, ready-to-use lesson plans, and interactive tools like Kibu Jeopardy, coloring pages, and short stories. In this role, you’ll own the entire customer success function for the content side of the platform, ensuring providers and their teams get the most out of Kibu’s educational programming for the individuals they serve. This is a unique opportunity to shape how disability service providers engage with content and technology at a fast-growing startup where your work directly impacts thousands of learners. We’re looking for someone who combines a deep understanding of customer success with a passion for education, content delivery, and the disability services space. You should be comfortable building and refining processes from the ground up, leading customer relationships at every level, and working cross-functionally with Kibu’s content, product, and sales teams. You’ll need to understand how providers integrate educational programming into their day-to-day operations and be able to help them see the full value of Kibu’s content library. If you’re a natural leader who thrives in a collaborative, mission-driven environment, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers, we allow disability service providers to deliver the highest quality of care. Kibu has already raised over $5M in seed funding and supports over 300 organizations across 44 states. -- Key Qualifications - Bachelor’s Degree in a related field or equivalent practical experience - 3+ years of experience in customer success, account management, or client services, with at least 1 year in a leadership or senior individual contributor role - Experience onboarding and supporting customers on content, education, or programming-focused platforms - Strong understanding of how disability service providers, day programs, or residential programs deliver services and programming to individuals with I/DD - Proven ability to build and improve customer success processes, playbooks, and workflows - Excellent communication and relationship-building skills, comfortable working with both frontline staff and organizational leadership - Experience managing multiple customer accounts and implementations simultaneously - Data-driven mindset with the ability to track adoption metrics, identify at-risk accounts, and drive engagement - Excited to work in a small team, own the content CS function, and help Kibu grow -- Preferred Qualifications - Experience working in disability services, special education, or a related human services field - Background in EdTech, content delivery platforms, or digital learning environments - Familiarity with person-centered planning, ISP/IEP goals, or life skills programming - Experience working at a startup or in a fast-moving, build-from-scratch environment - Comfort with SaaS tools and platforms, with the ability to troubleshoot basic technical issues -- What You’ll Do - Own the full customer success lifecycle for Kibu’s Content Platform, from onboarding and implementation through ongoing adoption and retention - Lead provider onboarding for the content side of the platform, helping organizations integrate Kibu’s 500+ classes, livestreams, lesson plans, and interactive tools into their programming - Train provider staff on how to use Kibu’s content library effectively, including scheduling classes, leveraging lesson plans, using interactive AI-driven features to support ISP goals - Build and refine scalable customer success processes, playbooks, and training materials for the content platform - Serve as the primary point of contact for providers on all content-related questions, feedback, and support needs - Monitor content adoption and engagement metrics across accounts, proactively identifying opportunities to deepen usage and address churn risks - Collaborate closely with Kibu’s content team (coaches, educators, production) to relay provider feedback and shape future programming - Work cross-functionally with sales, product, and marketing to ensure a seamless customer experience from first touch through long-term success - Advocate for the customer internally, surfacing trends, feature requests, and pain points to inform product and content roadmaps -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Outreach Specialist
Kibu is seeking a motivated and personable Outreach Specialist to be the first point of contact between Kibu and the disability service providers we serve. In this role, you’ll be on the front lines of Kibu’s growth - reaching out to providers across the country through calls and emails, qualifying inbound interest, and helping build a pipeline of organizations ready to learn how Kibu can transform the way they deliver care and education. This is an excellent opportunity to launch or grow your career in sales at a mission-driven startup where every conversation you have can lead to real impact for the I/DD community. We’re looking for someone who is coachable, energetic, and not afraid to pick up the phone. You don’t need years of sales experience - what matters most is your drive, your communication skills, and your willingness to learn. You’ll work closely with Kibu’s Account Executive team and Head of Sales, learning the ins and outs of our platform and the disability services landscape while building foundational sales skills that will serve you throughout your career. If you’re looking for a role where you can make a real difference and grow fast alongside a supportive team, we’d love to have you join us. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers, we allow disability service providers to deliver the highest quality of care. Kibu has already raised over $5M in seed funding and supports over 300 organizations across 44 states. -- Key Qualifications - Bachelor’s Degree or equivalent practical experience - Strong verbal and written communication skills - you’re comfortable talking to people you’ve never met and can write a clear, compelling email - High energy and a positive attitude, with the resilience to handle rejection and keep going - Coachable mindset with a genuine desire to learn and improve - Strong organizational skills and attention to detail - you can manage a high volume of outreach without letting things fall through the cracks - Comfort with technology and the ability to quickly learn new tools (CRM, email sequencing platforms, dialers) - Self-motivated and goal-oriented, with the discipline to hit daily and weekly activity targets - Excited to work in a small team, contribute to Kibu’s growth, and build a career in sales -- Preferred Qualifications - Previous experience in sales, outreach, customer service, fundraising, or a phone-heavy role - Familiarity with CRM tools like HubSpot or Salesforce - Experience with email outreach or sequencing tools - Interest in or exposure to healthcare, disability services, education, or mission-driven organizations - Background working in a startup or fast-moving environment -- What You’ll Do - Conduct high-volume outbound outreach to disability service providers via phone calls, email sequences, and similar outreach to generate interest in Kibu’s platform - Qualify inbound leads by understanding provider needs, asking the right questions, and determining fit for Kibu’s solutions - Clearly and enthusiastically communicate Kibu’s value proposition - both the Documentation Suite and Content Platform - to a variety of provider audiences - Work closely with the Account Executive team to build and maintain a healthy sales pipeline, ensuring qualified opportunities are handed off smoothly - Manage and track all outreach activity, notes, and lead status in Kibu’s CRM - Follow up consistently with prospects who have expressed interest but haven’t yet committed to a conversation - Learn the disability services landscape, including how providers operate, the challenges they face, and how Kibu solves them - Hit daily and weekly activity metrics (calls, emails, qualified conversations) and contribute to team pipeline goals - Share feedback from the field with the sales and marketing teams to help refine messaging, targeting, and outreach strategy - Grow your skills and career at Kibu - top-performing Outreach Specialists have a clear path to advance into Account Executive and other roles -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Senior Software Engineer
Kibu is seeking a talented and driven Senior Software Engineer to play a key role in shaping our innovative platform for disability service providers. As a senior engineer, you’ll be at the forefront of building tools that empower providers to deliver better care while streamlining their workflows. This is a unique opportunity to work at a fast-paced startup where your ideas and expertise will directly influence the product and the lives of those who rely on it. We’re looking for someone with a strong foundation in React and TypeScript (4+ years of experience), and hands-on experience designing and building AI-powered features or architecting AI infrastructure. In this role, you’ll go beyond simply writing code—your expertise will help shape how we integrate AI tools into the platform, making workflows smarter and more efficient. If you thrive in a collaborative environment where you can own your work and contribute to the bigger picture, we’d love to have you join our team. This position is hybrid with 2-3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform aims to bring disability providers into the 21st century. By streamlining workflows for providers we allow disability service providers to provide the highest quality of care to their individuals. Kibu has already raised over $5M in seed funding and has over 300 organization clients in 44 states. -- Key Qualifications: - Bachelor’s Degree - At least 4 years of experience in software engineering - 4+ years of experience in React and TypeScript, with a deep understanding of modern web development practices. - 3+ years of experience with NextJs or other serverless infrastructure. - Familiarity with developing production ready AI features using LLMs, LangChain, and vector stores. - Proven ability to quickly learn and adapt to new codebases, frameworks, and tools. - Strong problem-solving skills and a proactive approach to improving product quality and user experience. - Excited to work in a small team, own projects, and help Kibu grow. -- Preferred Qualifications: - Experience in a startup environment or small, fast-moving team - 2+ years working with Expo and React Native -- What You’ll Do: - Develop, maintain, and enhance Kibu’s platform using React, TypeScript, and related technologies. - Work closely with the product team to brainstorm and implement new features. - Integrate and optimize AI-powered tools to enhance user experience and streamline user workflows. - Act as a technical resource for the team, enhancing our AI infrastructure, and sharing knowledge. - Contribute to high-level discussions on product direction, user experience, and feature prioritization. - Collaborate cross-functionally with other teams to align engineering efforts with Kibu’s mission and goals. -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1-2 Professional References by email to hello@kibu.com or by clicking the link below.
Software Engineer - Content Platform
Kibu is seeking a talented and driven Software Engineer to play a key role in building and optimizing the content side of our platform. This is the engine behind Kibu’s 500+ life skills, job skills, and recreational classes, daily livestreams, interactive tools like Kibu Jeopardy and coloring pages, and ready-to-use lesson plans for disability service providers. In this role, you’ll focus on making Kibu’s content experience seamless, engaging, and accessible for both providers and the individuals they serve. This is a unique opportunity to work at a fast-paced startup where your ideas and expertise will directly influence the product and the lives of those who rely on it. We’re looking for someone with a strong foundation in React and TypeScript (4+ years of experience), and hands-on experience building user-facing features that deliver rich media and interactive content. In this role, your expertise will help shape how we deliver educational content at scale, optimize livestream infrastructure, build interactive learning tools, and create an experience that keeps learners and providers coming back. If you thrive in a collaborative environment where you can own your work and contribute to the bigger picture, we’d love to have you join our team. This position is hybrid with 2–3 days expected in our Stamford, CT office. Remote work is available for highly qualified candidates. -- About Kibu: Kibu is on a mission to redefine education and technology for individuals with Intellectual and Developmental Disabilities (I/DD). Our content platform enables individuals with I/DD to get active and become more independent through inclusive classes. Our admin tooling platform brings disability providers into the 21st century. By streamlining workflows for providers, we allow organizations to deliver the highest quality of care. Kibu has raised over $5M in seed funding and supports more than 300 organizations across 44 states. -- Key Qualifications: - Bachelor’s Degree - At least 4 years of experience in software engineering - 4+ years of experience in React and TypeScript, with a deep understanding of modern web development practices - 3+ years of experience with NextJs or other serverless infrastructure - Experience building features that involve video, media playback, livestreaming, or rich interactive content - Familiarity with developing production ready AI features using LLMs, LangChain, and vector stores - Proven ability to quickly learn and adapt to new codebases, frameworks, and tools - Strong problem-solving skills and a proactive approach to improving product quality and user experience - Excited to work in a small team, own projects, and help Kibu grow -- Preferred Qualifications: - Experience in a startup environment or small, fast-moving team - 2+ years working with Expo and React Native - Experience with video infrastructure, HLS/DASH streaming, or real-time communication tools such as WebRTC or LiveKit - Familiarity with content management systems, media asset pipelines, or content delivery networks (CDNs) - Experience building accessible, WCAG-compliant interfaces - Background working on EdTech, digital learning, or content delivery platforms -- What You’ll Do: - Develop, maintain, and enhance the content side of Kibu’s platform using React, TypeScript, and related technologies - Build and optimize the systems that power Kibu’s class library, lesson plans, and content discovery experience for providers and learners - Improve and scale Kibu’s livestream infrastructure to support 5+ daily streams and growing audience engagement - Develop interactive tools and features such as Kibu Jeopardy, coloring pages, and short stories that make learning engaging, accessible, and personalized - Integrate and optimize AI-powered tools to enhance content recommendations, personalization, and learner engagement - Work closely with the content and product teams to brainstorm and implement new features that elevate the learning experience - Ensure the content platform is accessible, performant, and delivers a great experience across devices - Act as a technical resource for the team, strengthening our content delivery infrastructure and sharing knowledge - Contribute to high-level discussions on product direction, user experience, and feature prioritization for the content platform - Collaborate cross-functionally with other teams to align engineering efforts with Kibu’s mission and goals -- Kibu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. -- Submit a Cover Letter, Resume, and 1–2 Professional References by email to hello@kibu.com or by clicking the link below.
